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mario isaacc63253693
Participant
August 11, 2025
Question

Import Image Sequence is not working after the last update

  • August 11, 2025
  • 2 replies
  • 133 views

After the last update, if you want to import a image sequence, Photoshop shows a red icon with an question mark. Even,  it is not possible to reproduce it inside of PS. The error only is for mac. Somebody knows how to solve it? Thanks!

2 replies

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
August 27, 2025

Hi @mario isaacc63253693, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

A
Community Manager
AlekeCommunity Manager
Community Manager
August 11, 2025

Hi @mario isaacc63253693, welcome to the community!

That red question mark icon usually means the file linked to the layer is missing. Try right-clicking on the layer, choosing “Replace Footage,” and then reselecting the video file. That should help reconnect it.

Let us know how it goes!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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