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Ynakamura
Participating Frequently
May 3, 2023
Question

In Photoshop 2023, the zoom tool on Ctrl+Space does not work correctly.

  • May 3, 2023
  • 11 replies
  • 4473 views

In Photoshop 2023, the zoom tool on Ctrl+Space does not work correctly.

 

Windows 10

Photoshop 2023(24.3/24.4.1)

 

1. I have not tried many things until I reproduce it completely, but the symptoms are as follows.
Zooming is not smooth. Zooming is not smooth, rattles.
Clicks stay clicked (mouse and keys are dragged even when they are released).

This is a pattern that is sure to cause a bug.
Turn Windows Ink ON/OFF. It is not that the bug appears either way, but the bug appears when you switch ON/OFF several times.
However, the bug occurs even if Windows Ink is not switched ON/OFF. In this case, reproducibility is unknown.

 

2. Things we noticed.
The bug often occurs when using pen tablets (Wacom Cintiq 16, Huion canvas pro 13, Huion canvas pro 16).
Once the bug occurs, it also occurs with mouse operation. The bug returns to normal after rebooting, but it occurs again while working.
The bug occurs after a certain period of time without operating Windows Ink. I think the workload is high because I have more than 4K psd files open in multiple tabs, but the problem also occurs with a single psd.


At least with photoshop 2023 (v24.3 and v24.4.1) the problem is not resolved.
With photosohp 2022 the problem does not occur, so I am currently using 2022.

I hope this will be improved in the next version as I always use it for retouch and drawing work.

This topic has been closed for replies.

11 replies

CShubert
Community Manager
Community Manager
May 3, 2023

Hi @Ynakamura 

 

Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?