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Participant
September 26, 2025
Question

Inconvenience with opening PDF files from Creative Cloud in Photoshop and Illustrator

  • September 26, 2025
  • 2 replies
  • 149 views

Hello Adobe Team,

 

I would like to report a significant inconvenience when working with PDF files stored in Creative Cloud. Currently, it is not possible to open PDF documents directly in Photoshop or Illustrator from the cloud. The system always forces PDF to open in Acrobat, even though Photoshop and Illustrator fully support editing PDF files locally.

 

This workflow creates additional steps: I have to download the file first, then open it manually in Photoshop or Illustrator. For heavy files this process is especially time-consuming and inefficient.

 

I kindly ask Adobe to consider allowing users to open and edit PDF files directly from Creative Cloud in Photoshop and Illustrator, the same way we can open PSD, AI, or other supported formats. This would greatly improve flexibility and productivity for designers and artists who rely on Creative Cloud for file storage.

 

Thank you for your attention.

2 replies

Adobe Employee
September 29, 2025

Hi Анастасия37680071qxzv,

thanks for the suggestion. We're looking into adding this operation for PDFs. 

Are you trying to do this from the Creative Cloud desktop app, or from the website https://www.adobe.com/files ?

Brady

Participant
September 30, 2025

Hi Bradi, thank you for your reply!

I use the Creative Cloud desktop app to organize my files. The problem is that when I create a PDF in Photoshop or Illustrator, I can’t open it from Creative Cloud with those apps — only Acrobat is available. So I always have to download the PDF to my computer first.

Thank you for looking into this!

Kalvyn Rasquinha
Community Manager
Community Manager
September 27, 2025

Thanks for the suggestion, @Анастасия37680071qxzv . I'm asking the team to look into adding support for this.

Participant
September 27, 2025

Thanks, Calvin. I appreciate you passing this to the team — it would really help many of us who work with Creative Cloud every day.