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January 8, 2025
Question

Inkjet Printing - PShop vs Canon Pro Print & Layout app -inconsistent results

  • January 8, 2025
  • 1 reply
  • 420 views

Issue printing from Photoshop vs Canon Professional Print & Layout app.

A friend and I both have canon Printers (and use Red River Inkjet paper).
Friend claimed printing via Photoshop made images very yellow & way off from monitor, but perfect match using Canon Pro print & Layout app.
I just tested/compared & found the same. PShop image way off & yellow. Canon app -perfect match to monitor.
He uses Pro 300 printer, I have Pro 1000. Both on Macs.

Pshop 25.12.1 (can't use V.26 on my mac)
I was VERY careful to use identical settings in both apps, same Profile, Media settings etc.

Checking here to see if a common issue, and if so any fixes, etc. Thanks

1 reply

NB, colourmanagement
Community Expert
Community Expert
January 9, 2025

@FauxtoGuy I guess we can presume that the Red River profile was made for - or at least tested in Photoshop, Do you see the correct Canon media names in the printer driver (in spring settings) when printing from Photoshop, i.e. media with the correct name was options, not jiusy6 matter gloss etc?Theres an issue with MacOS and users inadvertently using the MacOS built in Gimp / Guternprint driver which messes up the process if profiles were made using the OEM driver SW.

 

Heres a note of my experience with Epson and M<acOS, it applies to Canon too, Idone have the relevant Canon, so didn’t do the screenshots.

 

Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in Gimp Print / Gutenprint based printer driver.

Best avoided.  It can print quite differently from the manufacturer's own driver software. 

 

Does the print driver look different? some options have changed?

Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss? 

 

You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list?

IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.

 

Here's an example of what I'd expect to see in an Epson driver for media name options:

 

Can you access print settings in an application other than Photoshop, try Preview?

If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again: 

 

1. Delete all instances of Epson printers from 

System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have.

2. Then go to /Library/Printers and trash the whole Epson folder.

3. Delete the Epson LFP Remote Panel (IF you are using that utility).

4. Then go to Epson online and download the printer drivers yourself.

Do not let the Mac install the printer driver for you.

 

There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer

[i.e. click the padlock, enter your password and click the “+” button]

 

 

- watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names). 

 

I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

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NB, colourmanagement
Community Expert
Community Expert
January 9, 2025

@FauxtoGuy have a look at this thread where a Canon user has what may be your issue

https://community.adobe.com/t5/photoshop-ecosystem-discussions/print-settings-missing-media-paper-types-resulting-in-poor-prints/m-p/15072050#M846511

 

neil barstow - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts