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Participant
May 19, 2024
Answered

installation in w10 pro

  • May 19, 2024
  • 2 replies
  • 312 views

when I try to download photoshop from this page https://www.adobe.com/apps/all/desktop
I get a message saying "you need to update your system"
below are the characteristics of my know

 

 

same thing when I try to download premiere pro.
Thanks

This topic has been closed for replies.
Correct answer D Fosse

The last time I heard about this, was when a Windows user kept being directed to a Mac download. Try a different browser if this is what's happening.

 

Don't install the applications directly! You need to install the Creative Cloud desktop app first. That's your application manager, and that's where you install/update/uninstall the individual applications.

2 replies

Participant
May 19, 2024

using chrome it works
Thank you

D Fosse
Community Expert
D FosseCommunity ExpertCorrect answer
Community Expert
May 19, 2024

The last time I heard about this, was when a Windows user kept being directed to a Mac download. Try a different browser if this is what's happening.

 

Don't install the applications directly! You need to install the Creative Cloud desktop app first. That's your application manager, and that's where you install/update/uninstall the individual applications.