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Participant
January 1, 2025
Question

Internet connection error

  • January 1, 2025
  • 1 reply
  • 109 views

Pri generovaní mi Photoshop zobrazí chybu a nedokončí generovanie. Hovorí mi, aby som skontroloval svoje internetové pripojenie, ale to je v poriadku a robí to už dlho a platím za licenciu

1 reply

Sameer K
Community Manager
Community Manager
January 1, 2025

Hey, @Michal_Simonovic. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription.

 

Do you have an antivirus, firewall, or browser plugin that can control/influence how your machine connects with the internet? If yes, ensure all the Adobe Network endpoints are safe listed: https://adobe.ly/4iKsXwk

You can also try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue. 

 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)