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Las Vigolas
Participant
September 9, 2026
Question

Is Topaz Gigapixel causing problems for you too?

  • September 9, 2026
  • 1 reply
  • 12 views

The Topaz upscaler is not working and is giving an error for the last 24 hours.

I tried 2x and 4x.

The interesting part is that other upscalers aren't working either. I have Adobe credits. The image is royalty-free.

I couldn't solve my problem at all.

 

 

    1 reply

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    September 9, 2026

    Hi ​@Las Vigolas 

     

    Sorry to hear you’re having trouble. This generally happens when we have connection errors. To better understand the issue, could you please share a few more details?

    • Does the issue occur with all images/ prompts or only specific ones?
    • Did you check with different networks, like a mobile hotspot?
    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
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