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Participant
Oct 5, 2023 9:26 AM UTC
Answered

Issue Photoshop 2024 with Mac OS Sonoma

Hi there,

I've got some problem regarding photoshop 2024 with my iMac 5K that i've recentely update to mac os Sonoma! 

While im working, the pointer ( No matter what tools i use ) it costantly glich between the normal arrow point and the tool that im using. 

At the beginnig, it had happen just a couple of time, but right now it always does! and its becoming very annoing! 

It never had happen before, all it started when i update my computer to mac os Sonoma.

Theres someone that have the same trouble? 

 

 

 

 

 

LumigraphicsCorrect answer
Legend
Oct 10, 2023 2:55 PM UTC

Turn off spring-loaded shortcuts.

47 replies

Participant
Nov 12, 2023 10:46 PM UTC

Someone in the thread mentioned "Application frame", I just "Cmd + F" it in PS and it did help A LITTLE. 

Later Sonoma updated again so you might want to check that, too.

It still lags for me, "Shift" stopped working (not the button itself, only PS don't react to it) but it is A BIT better.

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Participating Frequently
Nov 12, 2023 10:41 PM UTC

What fixed it?

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Known Participant
Nov 10, 2023 5:52 AM UTC

All my Photoshop 2024 issues were resolved with the Sonoma 14.1.1 update, just released Tuesday, 11/7/2023. I’m hoping that's true for most of the folks who posted in this issue. I’m glad Apple got on this!

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Known Participant
Nov 10, 2023 1:05 AM UTC

Same. Vexing as it is, good to know others are seeing the same thing. 

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Participant
Nov 3, 2023 7:20 PM UTC

Forgot to mention PS 2023 is still uninstalled on my laptop (usually it disappears automatically after the new version is launvched). And both have the same problem for me on Sonoma - dragging brushes, commads and actions.

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Participant
Nov 3, 2023 7:18 PM UTC

Huh, I wasn't sure if it was Sonoma or PS 2024. It worked just fine for a few days on the previous iOS version then started to lag like crazy. And it got worse after I checked for updates and unstalled Sonoma, even the default brushes dragged with a few seconds delay. Now turning this "Application Frame" thing suddenly did work. Looks weird but at least you can actually use the softwore you're paying for 😕😕 

@Adobe hello maybe do something about it? Been a month since you're ignoring the problem?

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Known Participant
Nov 2, 2023 4:44 PM UTC

I have the same problem. For my Mac,  it appeared after updating the operating system Sonoma from 14.0 to 14.1. I have 2 computers -- Photoshop works fine on the one running Sonoma 14.0; the tool switch problem appears only on the one running 14.1.

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Participant
Nov 2, 2023 3:16 PM UTC

When I press B for brush it defaults every time to the pencil tool which I never use, and slows me down. Does anyone know a workaround for this? I tried establishing brush presets, but this wasnt relevant to the problem. Between this and other glitches, plus Wacom's new driver bug for Intuos Pro (modifiers dont work at all when using the pen tool- they say they are working on it), my business is hurting.

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KintamaniJohn
Participant
Nov 2, 2023 2:40 PM UTC

Why, with the upgrade to Sonoma on iMac frames jump to the edges? That never used to happen and is NOT a good feature. Also, every time I attempt to select a Photoshop tool the entire image and all tools disappear to the edge. Something is really wrong here, and the biggestg frustration I have with ADOBE is that there is no customer service number to call for troubleshooting. Talk about a love/hate relationship...

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Known Participant
Jan 10, 2025 3:07 AM UTC
quote

Why, with the upgrade to Sonoma on iMac frames jump to the edges? That never used to happen and is NOT a good feature. Also, every time I attempt to select a Photoshop tool the entire image and all tools disappear to the edge. Something is really wrong here, and the biggestg frustration I have with ADOBE is that there is no customer service number to call for troubleshooting. Talk about a love/hate relationship...


By @KintamaniJohn


KintamaniJohn
- I feel your pain. Unlike Apple Computer who still maintains excellent tech support (no matter what model or model year) computer your using), Adobe has NO tech support that [ I ] have found!

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Participant
Nov 1, 2023 11:59 AM UTC

I'm having trouble saving too. It gets stuck while recording and the program freezes.

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