Issue updating apps

Forum|Forum|3 years ago
March 25, 2023
3 replies
677 views

Trying to update photoshop and some other apps. Got the error not finding Adobe Updater inside adobe folder. Renamed the AdobeServiceInstaller to Adobe Updater, now Creative Cloud Desktop won't load my apps at all. Renamed the file back to AdobeServiceInstaller but apps still won't load.

Windows

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eiza32173851dd2d

Participant

hi, i have problem to install this software. i try many time install but i see error this version not installl like this type error please help me.

Trevor.Dennis

Community Expert

Can you start a new thread please?

Tell us the Photoshop version you are trying to install?

How are you installing Photoshop? Is it via the Creative Cloud desktop app?

Exactly what happens when the install fails?

Your operating system and version?

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Nico29060644hfn1Author

Participant

The chatgpt solution failed. I get error from creative cloud desktop "windows cannot find 'C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\Adobe Installer.exe". The ai tells me to go into preferences-general tab and scroll down to troubleshooting section but that does not exist for me. Don't know if it's because of broken installation or update but I don't know how to fix this

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Nico29060644hfn1Author

Participant

The apps managed to load up again but they still won't update. Trying with ChatGPT to solve this but keeping question up if that fails