"Issue with Generative Fill in Photoshop: 'Please Check Your Internet Connection' Error"

Question

Hi,I'm encountering an issue with the Generative Fill feature in Photoshop. When I try to use it and enter a description in the text box, I receive an error message saying: "Please check your internet connection."However, my internet connection is stable and works perfectly fine for other tasks.I have already tried the following steps to fix the issue:1. Restarting Photoshop.2. Verifying my internet connection, which is working fine.3. Updating Photoshop to the latest version.4. Logging out and logging back into my Adobe account. Could anyone please assist me in resolving this issue? I would really appreciate any help.Thank you in advance!

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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