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pettenati+sa+inp4348992
Participant
July 27, 2026
Answered

Issues with saving in Photoshop

  • July 27, 2026
  • 3 replies
  • 39 views

We are experiencing an issue with Photoshop on our MacBooks. Essentially, Photoshop is unable to overwrite existing files. This happens both when using the normal save function (Command + S) and when using Save As with the same filename.

When we try to save, Photoshop displays the error message "Disk Error", and the file is not saved

 

The scratch disk is not full, and the issue only occurs when working with files stored on our file server. We have also verified the file permissions, and everything appears to be correct, with the affected users having the necessary read and write permissions.

This issue occurs on all of our macOS computers, including macOS Sonoma, macOS Sequoia, and macOS Tahoe.

    Correct answer D Fosse

    Working directly over a network/server is not supported and generally very risky. It works until one day it doesn’t. Save problems and corrupted files can happen. 

     

    Save to local internal drive; then copy over.

     

    https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html

     

     

    3 replies

    apkmilano
    Participant
    July 27, 2026

    That's good advice. Working directly over a network share can lead to file corruption if the connection drops or the save process is interrupted.

    A safer workflow is to edit the files on your local drive, make sure everything is saved correctly, and then copy or upload the updated files to the server. It only takes an extra step, but it can save a lot of headaches later.

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    July 27, 2026

    Working directly over a network/server is not supported and generally very risky. It works until one day it doesn’t. Save problems and corrupted files can happen. 

     

    Save to local internal drive; then copy over.

     

    https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html

     

     

    pettenati+sa+inp4348992
    Participant
    July 27, 2026

    Hi, thanks for the quick response. I was wondering why this issue only occurs on macOS devices.