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francisco_4218
francisco_4218
Participant
Feb 22, 2026 6:51 PM UTC
Question

Just downloaded Photoshop on my mac however when I try to open it I get a message error

When I try to open photoshop on my laptop it says this message

Catch in IphotoshopApplication, exception encountered filesystem error: in directory:permission denied{"user/Library/Application Support/Adobe/Adobe Photoshop 2026 OCIO"} 

 

I have updated my laptop software, tried changing permissions and deleting/redownloading the app.

 

    5 replies

    ExUSA
    Legend
    Mar 18, 2026 7:11 PM UTC

    Is your user account an admin or standard user?

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    slow kamee
    slow kamee
    Participant
    Mar 23, 2026 2:08 PM UTC

    Standard user

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      ExUSA
      Legend
      Mar 23, 2026 4:46 PM UTC

      Can you try signing in with admin permissions? There may be a permissions mismatch. Also, try giving Photoshop full disk access, we see that being a solution to funny permissions errors a lot.

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      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      Feb 23, 2026 10:43 AM UTC

      Hey, ​@francisco_4218. Welcome to the Photoshop Community. I'll help you figure this out.

       

      Just to be sure, ensure Photoshop has the required permissions on the macOS: https://adobe.ly/43zB3AJ 

       

      Let us know how it goes. Thanks! 

      Sameer K

      (Type '@' and type my name to mention me when you reply)

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      slow kamee
      slow kamee
      Participant
      Mar 18, 2026 6:42 PM UTC

      This didn’t work for me! I gave photoshop full permission, uninstalled/reinstalled, restarted, etc. My other Adobe programs work fine, just photoshop is giving me this error!

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