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Daniel251180190dol
Participant
October 7, 2025
Question

Keep getting error message when I have the right system requirements

  • October 7, 2025
  • 1 reply
  • 158 views
Error message: "Your device doesn't meet the minimum system requirements for Photoshop on the web, or you may be in a private or incognito browsing mode. Performance may be negatively impacted." I've gone through the whole list of recommendations and my system fits the spec, but I am still getting the error message

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
October 7, 2025

@Daniel251180190dol have you tried using a different browser, checked to see if there are any browser extensions that might be causing the issue, are you using a VPN

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    October 7, 2025

    Hey, @Daniel251180190dol. Welcome to the Phootshop Community. You've already received the right advice from @Ged_Traynor. Did that help? 

     

    If not, please share the system information and the specific browser that you're using to access Photoshop Web. Here is another conversation where disabling 3rd party browser plugins helped: https://adobe.ly/4nFcmwg

     

    Let me know how it goes. Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

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