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K
keithm41148666
Participant
August 16, 2019
Answered

Kyle's Brushes unavailable

  • August 16, 2019
  • 22 replies
  • 25289 views

Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

    Correct answer Sahil.Chawla

    Glad to know it's working again! Feel free to reach out to us for any queries.

    22 replies

    mandalynfsu
    mandalynfsu
    Participant
    June 21, 2025

    Hi, it's 2025, and I'm having the same problem! I'm also signed in and have the Pro account. 

    huhulo
    huhulo
    Participant
    October 24, 2024

    Bonjour, je suis conectée à mon compte du travail et il n'y a pas de lien sur ma page pour télécharger les brosses de Kyle T. Webster.

     

      A
      Aqui23056880hxue
      Participant
      November 2, 2023

      the problem is back again..

      7
      77_sheep
      Participant
      March 27, 2024

      Yes i am having this problem today in March 2024!

      PECourtejoie
      Community Expert
      PECourtejoieCommunity Expert
      Community Expert
      March 27, 2024

      Hi, to make sure, you are properly logged inyour CC application, and on the site?

      J
      Joylynne31560736bqxf
      Participating Frequently
      August 8, 2023

      I just tried to download these today, and still get the login screen, even when I'm logged in.  I have Creative Cloud with PS and LR, so shouldnt they be free ?

        C
        cheetah24363493a4cj
        Participant
        July 2, 2023

        ive got this problem now in 2023 

         

        A
        Andi256942250bgo
        Participant
        June 1, 2023

        I was having the same issue in Google Chrome today. I tried a different browser (Microsoft Edge) and the brush pack page worked how it's supposed to. I think it's a browser issue. Hope they fix it soon so all browsers can work properly.

          D
          defaultmkicd1qzpo6n
          Participant
          May 31, 2023

          I'm having the same problem, please fix or help Adobe. The first issue was reported in 2019 and still is not solved? thanks for your understanding

           

          A
          Andi256942250bgo
          Participant
          June 1, 2023

          I think it's something about browser support. For me, I was using Google Chrome and had this issue, so I opened Microsoft Edge to try, and was able to see and download the new brush packs I wanted. I hope this helps 🙂 

            A
            alison.aaha
            Participating Frequently
            March 27, 2023

            I am also having this issue

              kim_white
              kim_white
              Participant
              April 20, 2023

              I'm having the same problem. Please fix this.

               

              U
              user2229858
              Participant
              March 12, 2023

              I also have the same problem, and I can´t download any brushes to my photoshop....it sucks...

               

                V
                VXfeed
                Participant
                March 17, 2023

                I am having the same issue. No matter how many times you sing out and sign you, you simply can't see the catalogue to download. Come on Adobe what's happening? Need it to complete my work.

                  B
                  Becca deLumeau
                  Participant
                  February 13, 2023

                  I'm having the same issue. I am unable to download Kyle's brushes to my Photoshop. Any ideas on how to fix it?

                   

                    PECourtejoie
                    Community Expert
                    PECourtejoieCommunity Expert
                    Community Expert
                    February 13, 2023

                    I'm hearing about issues at s as major Contrnt Delivery Network, maybe is it related ?

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