Skip to main content
Participant
October 2, 2025
Answered

La aplicacion no me quiere crear un nuevo archivo

  • October 2, 2025
  • 1 reply
  • 84 views

este es un problema que empezo a dar recientemente

Photoshop no me aveces no me quiere abrir por Creative Cloud diciendo que tuvo un error y tampoco me quiere crear un nuevo archivo para hacer otra cosa

curiosamente si me abre otros archivos cuando busco las carpetas que lo tienen sin ningun problema

 

alguien sabe como solucionar este problema?

gracias

Correct answer Aleke

Hi @M-I-G29, welcome to the community!
Thanks for reaching out. Could you share a few more details about the issue you're seeing? It’d be helpful to know which version of Photoshop you’re using, and if you could include a screenshot of the error dialog, that would give us a better idea of what’s going on.
As a first step, you might want to try resetting your Photoshop preferences to restore everything to default. Here’s how to do that: https://adobe.ly/4nyGqcV
Let me know how it goes!
Alek

1 reply

AlekeCommunity ManagerCorrect answer
Community Manager
October 2, 2025

Hi @M-I-G29, welcome to the community!
Thanks for reaching out. Could you share a few more details about the issue you're seeing? It’d be helpful to know which version of Photoshop you’re using, and if you could include a screenshot of the error dialog, that would give us a better idea of what’s going on.
As a first step, you might want to try resetting your Photoshop preferences to restore everything to default. Here’s how to do that: https://adobe.ly/4nyGqcV
Let me know how it goes!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*