Lag with ALT/Eyedropper and Hand tool after upgrading to version 24.5.

Forum|Forum|2 years ago
May 24, 2023
5 replies
1481 views

I updated to Photoshop 24.5.0. and immediately noticed considerable lag when using ALT(for eyedropper) and the Hand-tool. Intermittenly the tool gets stuck for a second or so after I release. Sometimes it gets stuck altogether and I have to press the key again to make it release.

My setup:
-I run Win 10 Pro and two monitors plus Wacom Cintiq 27QHD.
-I have Asus PRIME Z690-P D4, ATX motherboard with Intel Core i7-12700K as the chip which has a built in GPU (UHD 770). My Wacom is attached to the motherboard (w. Display Port), as is my big BenQ (HDMI) and then the smaller Acer onto the GeForce (HDMI). My other GPU is NVIDIA GeForce GT 1030.
-I have Photoshop 2023 and 2021 installed, using 2023 exclusively (I have to have PS 2021 installed, because the Wacom settings for PS don't seem to work when set for PS 2023).

I also use Tourbox Neo, but the same lag occurs when I use the keyboard--as I said, this happened right after I upgraded to 24.5.0

Windows

Correct answer Paul2250227914rm

I just downloaded the version 25.0.0. and the same thing started. The way I've been able to get rid of this problem is to Reset the preferences on exit.

P

Paul2250227914rmAuthorCorrect answer

Inspiring

I just downloaded the version 25.0.0. and the same thing started. The way I've been able to get rid of this problem is to Reset the preferences on exit.

P

Paul2250227914rmAuthor

Inspiring

So today I just installed version 25.5. and the same thing started...again. It was gone until now (I've updated regularly). So I reverted back to 25.4. and it's ok.

R

Robert33

Participant

ADOBE!

8 years since the earliest mention I could find of this problem!

8 YEARS and we're still having the issue! I should not be having to look for work arounds!!!

Wazza999

Inspiring

YES! I am getting this issue too after the latest update. It happens to me specifically with the Hand tool as well as when I hold 2 keys to resize my brush. I get the red overlay (to indicate the size and softness of the brush) but when I release the keys on my keyboard, the red overlay remains. Same with the hand tool. When I release the space bar, the hand tool remains.