Latest photoshop update and wacom touch ring zoom?

Question

I've used a Wacom Intuos Pro for several years with photoshop without problems. However, within this week, I am no longer able to zoom using the touch ring rotator. Is anyone else experiencing this or similar problems? I am using the latest photoshop update and the latest Wacom drivers.

Anonymous · Accepted Answer

I have had the same issues as you. I really struggled to get it working, it worked in other applications, just not Photoshop. Switching it to Zoom didn't work for me. I removed the specific applications on the ExpressKey Remote, leaving "All" and now, I can't add them back on without the Window shutting down! However, I have now switched from Auto scroll/zoom to Zoom and it now appears to be working again! I can't get it to reinstall my back up settings either. Any ideas on adding Applications? They are fine on the Cintiq screen, just problems with the EK Remote.

I finally managed to add Photoshop and Illustrator back on by using the Wacom Center, not the Tablet Properties, while the Apps were running, in case anyone else has this issue!

robertb97882933 · Answer

Sorry, but I want to add to additional points: (1) Wacom's diagnostics shows that the Intuos touch ring and left buttons are functioning, i.e., pressing or rotating them send the correct signal to the diagnostic program. (2) Rotating the touch ring when in Photoshop moves the image vertically in small steps; it does not zoom the image as it had previously.

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