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detailed_joy16B8
Inspiring
June 24, 2023
Answered

Latest update is completely unusable, windows go blank when switching between documents

  • June 24, 2023
  • 5 replies
  • 188 views

When I switch between open documents they go blank

 

This isn't a new issue. It's just insanely bad now. I'm not sure how this got past testing. Do you want me to design you an automated test? It would save me time and money

iMac Pro Vega 64X 16GB macOS 13.4

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Hi @detailed_joy16B8 try going to Photoshop Settings/Technology Preview and check “Disable Native Canvas”. 

    5 replies

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    detailed_joy16B8Author
    Inspiring
    August 19, 2023

    actually it's glacial with it off. But that's not consistent but it happens

     

    Still not fixed

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      July 28, 2023

      @detailed_joy16B8 disabling native canvas should not effect the speed at all.

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        detailed_joy16B8Author
        Inspiring
        July 28, 2023

        so this is still broken in 24.7.0. I don't think turning off native canvas is a real solution because it's slow. Why am I paying for this again? 

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          detailed_joy16B8Author
          Inspiring
          June 26, 2023

          that resolved it. Thanks 

            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity ExpertCorrect answer
            Community Expert
            June 26, 2023

            Hi @detailed_joy16B8 try going to Photoshop Settings/Technology Preview and check “Disable Native Canvas”. 

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