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Participant
March 25, 2025
Answered

LibXPUInfo.dll Problem Starting Photoshop

  • March 25, 2025
  • 1 reply
  • 305 views

Started my Windows 10  PC this morning. I was not running Photoshop but think it was automatically trying to do an  update as it came up with an error report which I submitted.

Now Photoshop will not run I get the message

 

'The code execution cannot proceed because LibXPUInfo.dll was not found. Reinstalling the program may fix this problem.'

Can anyone over advice. Do I reinstall or is this a windows issue, if so how is it resolved?

Thanks

Correct answer John in Wales

After rolling back windows I then had to delete then reinstall windows and Lightroom (both not working) after that the problem was resolved. All good now,

1 reply

Participant
March 25, 2025

Seems this was a Windows issue. so I did a system restore to a couple of days earlier and Photoshop then worked. On installing the latest Photoshop update I am now getting a Photoshop an error occured message. So in essence the .dll problem was fixed and Photoshop working now after today's update it is not

John in WalesAuthorCorrect answer
Participant
April 1, 2025

After rolling back windows I then had to delete then reinstall windows and Lightroom (both not working) after that the problem was resolved. All good now,