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cmacc1961
Participant
November 22, 2025
Answered

Lightroom not syncing to cloud but lightroom mobile is fine.

  • November 22, 2025
  • 1 reply
  • 244 views

Team,

I just updated Lightroom Desktop and now my Albums are not synced to the cloud.  The status of Lightroom is that all of the Albums have a spinning blue circle beside them all of the time, never resolving.  The sync indicator upper right on the dashboard is doing the same thing.  This has me stumped.  Any thoughts and assistance is appreciated.  Sync on LrC is green checkmark.  Very confused.  Thanks.

On the latest update 9.0.  On Windows 11.  

Correct answer Eugene Tyson

A spinning blue circle usually means Lightroom Desktop is stuck trying to talk to the cloud. Since Lightroom Mobile is syncing fine, the issue is almost certainly on the desktop side. A few things worth checking:

 

Start with the obvious one. Sign out of Lightroom Desktop then sign back in. That forces a fresh handshake with the Adobe servers.

 

Check the cloud status page in Lightroom. Click your avatar then Cloud Storage. If anything is marked as “syncing” but never moves, it can indicate a single bad file blocking the queue.

 

Restart the Adobe Creative Cloud app itself. Sometimes the background sync engine hangs after an update. Quit it completely from the tray then reopen it.

 

If that does nothing, rename the local sync folder so Lightroom is forced to rebuild its sync database. Quit Lightroom first.

 

Then go to
C Users your name AppData Local Adobe Lightroom CC Data
and rename the Sync.lrdata folder to Sync old. Relaunch Lightroom and it will create a clean sync folder. This often clears endless spinning indicators.

 

Also make sure Windows firewall or any antivirus hasn’t decided to block network access for Lightroom after the update. This one bites more people than you’d expect.

 

Your mobile app syncing correctly is actually good news. It means the cloud copy of your library is intact. The desktop app just needs a little push back into shape.

 

Hopefully one of these resets knocks it back into a sane state. If not, the sync log can be checked but that’s more of a last resort.

1 reply

E
Community Expert
Eugene TysonCommunity ExpertCorrect answer
Community Expert
November 23, 2025

A spinning blue circle usually means Lightroom Desktop is stuck trying to talk to the cloud. Since Lightroom Mobile is syncing fine, the issue is almost certainly on the desktop side. A few things worth checking:

 

Start with the obvious one. Sign out of Lightroom Desktop then sign back in. That forces a fresh handshake with the Adobe servers.

 

Check the cloud status page in Lightroom. Click your avatar then Cloud Storage. If anything is marked as “syncing” but never moves, it can indicate a single bad file blocking the queue.

 

Restart the Adobe Creative Cloud app itself. Sometimes the background sync engine hangs after an update. Quit it completely from the tray then reopen it.

 

If that does nothing, rename the local sync folder so Lightroom is forced to rebuild its sync database. Quit Lightroom first.

 

Then go to
C Users your name AppData Local Adobe Lightroom CC Data
and rename the Sync.lrdata folder to Sync old. Relaunch Lightroom and it will create a clean sync folder. This often clears endless spinning indicators.

 

Also make sure Windows firewall or any antivirus hasn’t decided to block network access for Lightroom after the update. This one bites more people than you’d expect.

 

Your mobile app syncing correctly is actually good news. It means the cloud copy of your library is intact. The desktop app just needs a little push back into shape.

 

Hopefully one of these resets knocks it back into a sane state. If not, the sync log can be checked but that’s more of a last resort.

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