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oshcan1
Participant
August 10, 2024
Question

Lightroom to Photoshop not syncing

  • August 10, 2024
  • 2 replies
  • 629 views

I deleted Photoshop Beta to take care of the problem of locked up start screen.Now Lightroom and Photoshop are not synced. Open in Photoshop is greyed out and I cannot open any Lightroom photos in Photoshop.I don't want to uninstall and reinstall if I don't have to. To many plugins and such that I don't know where I have the serial numbers for,etc. Any ideas?

2 replies

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
August 10, 2024

This is one of the risks of installing a beta alongside the regular production version.

 

The latest installed will take over the file associations and the edit in Photoshop function. That's all fine as long as you have both still installed - you can then change it in Windows settings.

 

Problems happen when the one holding file associations is uninstalled with the other still in place. It will then take file associations with it, and hand them back to the operating system. Depending on a lot of factors this may not hand them back to the other Photoshop version that you still have installed.

 

All of this can be avoided by knowing this and taking it into consideration. Installation sequence is the key.

 

But if problems already have happened, the easiest way to correct it is to uninstall and reinstall. When Lightroom is involved, uninstall and reinstall both, and again, sequence matters. Install Photoshop first, Lightroom second so that it finds the correct Photoshop version.

    O
    oshcan1Author
    Participant
    August 11, 2024
    Thank you.
    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    August 12, 2024

    Hey, @oshcan1. Welcome to the Photoshop Community. I'll help you figure this out. We understand that the recent issue required an uninstallation for Photoshop (beta). You can set up or recreate the link between Lightroom Classic & Photoshop 2024.

     

    Try these steps.

    • Reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/48fAc9Z
    • Uninstall Photoshop & Lightroom Classic and then install again.

    If you're on macOS, ensure Lightroom Classic & Photoshop have the required permissions on the macOS: https://adobe.ly/4amzwQg

     

    Let me know how it goes. Thanks!
    Sameer K

    (Use '@mention' to tag me when you reply)

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 10, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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