Loding Document

@default45952958jb2tlc because you are working online and using Phtoshop for the Web, I would do the simple stuff first:

• Clear history, cache and cookies of your browser
• Restart your computer
• Check Adobe's Status for server side issues, https://status.adobe.com.
• If there are no issues then it's likely your internet connection 
• And chang web browser. I sometimes need to change web browser from Chrome to Firefox to Edge and even Safari! 

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

Which version of Photoshop do you use?

Which operating system do you use?

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences