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ipam murphy
Participating Frequently
August 28, 2023
Question

mac keeps shutting down

  • August 28, 2023
  • 5 replies
  • 2407 views

CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0xA0655)
Core: 0
IA32_MC3_STATUS=0xBE00000000800400
IA32_MC3_CTL=0x0
IA32_MC3_ADDR=0xFFFFFF7FA10F0C79
IA32_MC3_MISC=0xFFFFFF7FA10F0C79
Core: 0
IA32_MC4_STATUS=0xFE00000000800400
IA32_MC4_CTL=0x0
IA32_MC4_ADDR=0xFFFFFF7FA10F0C79
IA32_MC4_MISC=0xFFFFFF7FA10F0C79
Core: 0
IA32_MC11_STATUS=0xEE0000000040110A
IA32_MC11_CTL=0x0
IA32_MC11_ADDR=0xFF7ECA80
IA32_MC11_MISC=0x43880000086
Core: 0
IA32_MC12_STATUS=0xEE0000000040110A
IA32_MC12_CTL=0x0
IA32_MC12_ADDR=0xFF7DDB80
IA32_MC12_MISC=0x7880000086
Core: 0
IA32_MC13_STATUS=0xEE0000000040110A
IA32_MC13_CTL=0x0
IA32_MC13_ADDR=0xFF7DDB40
IA32_MC13_MISC=0x47880000086

 

    5 replies

    L
    LBallenger_Photography
    Participant
    October 25, 2024

    I've been having the same issue. I've found that my issue was with the new Mac Update and that it is incompatible. I can't downgrade mac software so not much I can do there. Havent found a resolution yet. If anyone finds one let me know,

    I
    ipam murphyAuthor
    Participating Frequently
    March 27, 2024

    I unhooked my second computer. It was an older PC and was taking up too much memory.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 28, 2023

    post your system specs

    post the exact photoshop steps needed to trigger a shutdown.

     

    =======================================

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



    <"moved from using the community ideas"> 

     

      I
      ipam murphyAuthor
      Participating Frequently
      August 28, 2023

      You moved it?

       

      Thanks

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      August 28, 2023

      @ipam murphy 

       

      What did macOS find when you ran first aid on your HD with Disk Utility?

      https://support.apple.com/en-us/HT210898

       

      Jane

       

      I
      ipam murphyAuthor
      Participating Frequently
      August 28, 2023

      It sseme to be, 2x I was using photoshop and once Illustrator. So I'm going to say yes.

        P
        postmanRoulin
        Participating Frequently
        September 5, 2025

        yes -- happening frequently with Photoshop 2025

        E
        ExUSA
        Legend
        September 5, 2025

        Please post a new thread with your issue, this is old and unrelated.

         

        You should include your system info (Help->System Info) so we can see hardware details. Also let us know what you are doing when your app crashes.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        August 28, 2023

        is this related to something you do with an adobe app?

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