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ainsophd
Participant
October 6, 2018
Question

Mac Mojave and Photoshop Finder Thumbnails

  • October 6, 2018
  • 7 replies
  • 8402 views

Hello, I recently, like many, upgraded to Mac Mojave. Ever since, I've been having Photoshop issues.

First, it wasn't running smoothly, to which I found this fix:

Known issues - Running Photoshop CC on macOS 10.14 Mojave

Since, everything on that end has been great. However now, Photoshop .psd thumbnails are not displaying correctly in Finder. It isn't a huge issue but it's pretty irritating when you have to go through hundreds of them a day. I'm aware this may be more of a Mac issue, don't worry I'm asking there as well. But since I can't seem to find a fix yet, I figured I'd ask if it could be a photoshop issue. Every other file type is displaying properly, even other Adobe apps. What's weird is that it displays some of them just fine. Files that were saved a few days ago look just fine. More recent ones just display the blue .psd icon. What's more weird is that right after I save it, it displays fine, and then magically, it doesn't several minutes later. It's like it's not reading them but it's absolutely reading them.

(side question. You know the dialogue that pops up when you save a psd file? Asking about compatibility? Is there any way to get that back without restoring ALL of Photoshops settings?)

I'd tried:

1. Relaunching Finder. Duh.

2. Restarting.

3. Clearing the finder plist

4. Checking Photoshops file handling boxes on and off.

5. Making sure Finder is set to show icons.

6. Booting in Safe mode

Could this be a Creative Cloud issue? Or are the two just not integrated yet?

Any help would be great, thanks!

This topic has been closed for replies.

7 replies

Participant
August 8, 2019

I really hope there is a fix coming - it's killing me that some thumbs show perfectly, some pop from generic to actual, while others stay generic.  What's going on?!

Known Participant
August 8, 2019

Like PECourtjoie says, the solution is to use Bridge instead of Finder.  It's almost the same functionality, but you can see all thumbnail types, with the added bonus of seeing all information attached teach image.

PECourtejoie
Community Expert
Community Expert
August 8, 2019

Richard, Bridge is not only an image viewer: it can launch Camera Raw separately from Photoshop, you can run actions/scripts on many files : tools/photoshop/image processor...

More info about Bridge: Julieanne Kost's Blog

more techniques: https://creativepro.com/take-charge-with-bridge-getting-a-good-look-your-files/

https://creativepro.com/take-charge-bridge/

and a full PDF on the topic: http://www.photoshopforphotographers.com/CC_2013/Help_guide/PDFs/Imagemanagement.pdf 

PECourtejoie
Community Expert
Community Expert
August 6, 2019

Hello, all, another good argument to use Adobe Bridge to work with Creative Cloud documents.

Known Participant
August 7, 2019

Hi there, 

I think you're right.  Although Bridge is something I've never used much before I'm going to add it to my workflow, as it gets around this problem.

Thanks!

Participating Frequently
April 3, 2019

I just worked with a tech for the same issue in InDesign with Mojave...he said it was an Adobe bug.

otherd1159202
Participant
February 1, 2019

PSD Preferences - File Handling Maximize capability - ALWAYS. This fixed it for me.

Participating Frequently
June 3, 2019

I LOVE how this doubles the file size too - such a great feature Adobe has developed for us!  

gener7
Community Expert
Community Expert
October 6, 2018

If you have a Finder window open, Cmd / to reveal the thumbnail size slider on the bottom right.

Move that slider to the left reducing the icons down to the smallest size, then to the right increasing the icon size and hopefully that forces the thumbnails to rebuild.

For the Desktop, the icon size slider is Cmd j or Finder menu > View > Show View Options

These are my Mojave settings if you want to try them.

Gene

ainsophd
ainsophdAuthor
Participant
October 7, 2018

Just tried resizing the icons, but the just resized back into the same blue icon.

This is so frustrating...yet so unimportant.

To everyone else, I included the things I've already tried so that people did not tell me to try them. Any new ideas, I'm completely open to!

gener7
Community Expert
Community Expert
October 7, 2018

There is a $10 plugin you can try before you buy. It's John Ellis' PSB QuickLook It allows thumbs for both PSD and PSBs.

PSB Quick Look Plugin

It works in Mojave (I have it).

I understand you should not have to pay to get functionality that should be there in the first place, but the stock answers are not working and I know you want this resolved.

Windows does not have any thumbnail support for PSD files, but there are free and paid alternatives there.

Gene

Jesper Storm Bache
Adobe Employee
Adobe Employee
October 6, 2018

Make sure that "Show Icon preview" is checked in Finder (View > Show View Options).

Jesper

ainsophd
ainsophdAuthor
Participant
October 7, 2018

"

1. Relaunching Finder. Duh.

2. Restarting.

3. Clearing the finder plist

4. Checking Photoshops file handling boxes on and off.

5. Making sure Finder is set to show icons.

6. Booting in Safe mode"

Mentioned trying this in the original post.

Muqqarib Hassan
Inspiring
October 6, 2018

Hi, Check this forum.

May be you get something helpfull.

Why no Thumbnails when opening psd files?

Muqqarib Hassan
Inspiring
October 6, 2018

Here is another forum help.

File Icons CC2018 Mac High Sierra