Mac os Big Sur 11.4 | Photoshop 2021 Not Opening/Crash

Forum|Forum|4 years ago
May 28, 2021
5 replies
8085 views

URGENT: Today I updated my OS, Mac os Big Sur 11.4 After update Photoshop Latest Version 2021 is not opening. Pls make a solution.

Crash or freeze

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default0roytkvf7tz5

Participant

Just got my new M1 iMac24 running 11.4. Pulled it out of the box, migrated my data from timemachine, then tried to install Creative Cloud. It will not install. Have spent hours with both Adobe and Apple and neither have yet to figure out how to fix it. Both have used remote support to work on the computer and have not figured it out. Both have been very good to work with. I just need it fixed so I can go back to work. Evidently there is a specific security issue with OS11.4 and Adobe.

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BrianJ844

Participant

I am going to try a few of the suggestions in this thread in the morning but I have found that older version of PS seem to work better. Photoshop version 22.3.1 works just fine on my 2017 MacBook Pro running Big Sur 11.4.

mglush

Community Expert

Hi, Here is some information about Big Sur and the latest version of PS. See if this will help: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

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Exquisite_Lark98BC

Participant

i also updated and it was working now suddnly stoped and its saying adobe photoshop 2021 quit unexoextedly

pls can someone say what to do

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SJnlight

Participant

I could not get PS to work with updates so went to my account where I uninstalled the curren PS version, and reloaded it -then I clicked on the three dots to the right of my PS app in my creative cloud account and converted to a previous version - I used the 22.2 version to make sure I got a useable version - it works on macOS Big Sur Version 11.4 for me. You could try going back only one version of PS, but after I had tried everything else, I could not get PS to launch. I work with the classic desktop version. Hope this helps.

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defaultqn1vd4sp28kz

Participant

Ever find a solution? Mine's doing the same thing and I need it working yesterday!

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CanadaGeorge

Participating Frequently

Not yet. I had Adobe chat working on my computer remotely for a couple of hours on Friday. Tomorrow a senior advisor will try again. (There is a cludge work around. Set up a new user with administrative authority. Log in. Photoshop will work but you lose access to all your preferences/settings for all your software)