MacBook M1 Max - Photoshop Beta cannot identify GPU: Your graphics processor is incompatible

Forum|Forum|1 year ago
February 24, 2025
4 replies
598 views

I have the latest version of Photoshop Beta 26.5.0 installed. I get a warning whenever I open the software:

Your graphics processor is incompatible

GPU not supported

Metal unavailable

Insufficient VRAM: (0 MB of 1500 MB required)

GPU Detected: $$$/Prefs/Performance/UnknownGPUDeviceName=Unknown GPU (UNKNOWN)

In settings > performance, the whole section for Graphics Processor Settings is greyed out, with the same message for the detected GPU:
GPU Detected: $$$/Prefs/Performance/UnknownGPUDeviceName=Unknown GPU (UNKNOWN)

In my system report, the graphics details are:

Chipset Model: Apple M1 Max
Type: GPU
Bus: Built-In
Total Number of Cores: 32
Vendor: Apple (0x106b)
Metal Support: Metal 3

However, in Photoshop non-Beta 26.3.0, the GPU seems to be detected just fine and shows up in settings > performance as:
Detected Graphics Processor"
Apple M1 Max (APPLE)

In the Beta version, I am also experiencing some crashing, selecting 'select and mask' for example, now crashes every time.

I appreciate that this is a Beta issue though, so this may not be the correct forum for this?

macOS

S

solutionboyAuthor

Known Participant

I didn't get any further info, no. I still get the error, although I think I've had some Photoshop version updates since. I can appreciate that once you start fiddling with additional app installations and system settings, there's a chance for issues, but this had happened on a clean install of Sequoia, on an officially refurbished M1 Max. Adobe is always the first 3rd party app suite I install on a new machine, so this was an issue straight out the gate. I'm not sure why more aren't getting it?