Skip to main content
schafsmann
schafsmann
Participating Frequently
November 28, 2019
Answered

macOS Catalina: Helvetica Regular is missing

  • November 28, 2019
  • 2 replies
  • 7166 views

In Photoshop Helvetica Regular is missing, and cannot be selected from drop down menus. The font is there and works in any other application. In Adobe Illustrator, too!

Any ideas?

This topic has been closed for replies.
Correct answer silk-m

Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc　

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

2 replies

silk-m
Community Expert
silk-mCommunity ExpertCorrect answer
Community Expert
November 29, 2019

Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc　

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

--Susumu Iwasaki
    schafsmann
    schafsmannAuthor
    Participating Frequently
    November 29, 2019

    I'll give that a try. Hower there is no /Library/Application Support/Adobe/Fonts/ folder...

    silk-m
    Community Expert
    silk-mCommunity Expert
    Community Expert
    November 29, 2019

    You should create a Fonts folder.

     

    --Susumu Iwasaki
      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      November 29, 2019

      Have you upgraded to 10.15.1 yet? Yes it's a documented bug, was supposed to have been fixed:

      https://feedback.photoshop.com/photoshop_family/topics/ps-20-0-7-on-macos-10-15-helvetica-regular-doesnt-appear-in-text-tool

      Also be sure Photoshop is updated as well.

      If not, try CC 2019 and by all means join the above discussion, this is where the developers listen in.

       

      Gene

      schafsmann
      schafsmannAuthor
      Participating Frequently
      November 29, 2019

      Thank you Gene, I'm on a recent system and just did a fresh PS install yesterday. All up-to-date. Problem persits on my iMac as well as my Macbook-Pro.

      Thanks for pointing me to the bug-report where I posted this issue as well. Seems like I am not alone here...

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices