Managing my account and i keep getting hung up on contact customer service

Question

I am trying to get ahold of anyone by phone bc i am in the sun and cannot see my phone. I keep getting hung up on. Why is it so easy to see me sell me on new products but I cant manage my account with you guys?

jane-e · Answer

​@Kitty Kat CongregationAdobe Customer Caredoes not do support by phone. Instead, use Chat or X. Type “agent” to get a human and bypass the bot.https://helpx.adobe.com/contact.html?rghtup=autoOpenJane

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