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Participant
July 3, 2024
Question

Menu dropdowns greyed out in PS when loading raw

  • July 3, 2024
  • 1 reply
  • 107 views

Menu dropdowns greyed out in PS when loading raw photos.  Tried PS 22, 23, 24 & Beta.  Occassionally one will work but mostly everything greyed out.  MB Pro M3 Max 36GB, Sonoma 14.1.  Working with Canon and Panasonic raw files.  Occassionally will also have the issue with jpgs but not as frequent.  Have uninstalled and reinstalled all versions of PS several times.

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1 reply

Bojan Živković11378569
Community Expert
Community Expert
July 3, 2024

I believe that raw files cannot be opened in Photoshop; instead, they must be converted prior to opening. However, the menus should be accessible. Are you referring to specific menu items? Could you post a screenshot of the entire window with the Layers panel expanded and visible?