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briannas78070490
Participant
June 8, 2018
Question

Microsoft Surface Pen lag in Photoshop

  • June 8, 2018
  • 1 reply
  • 1547 views

I have bought the Surface pen to use in Photoshop, however there is a severe lag when I use the tool. With some stroke it jumps around. It will start perfectly aligned to the tip, the the line will stop drawing as I am, then catch up again. I have tried disabling use of graphics processor in Photoshop, altering cache settings, uninstalling and re-installing driver, altering pen response time settings, etc. and nothing has worked. I have already spent about 5 hours between Microsoft assistance and a Surface rep trying to determine the issue and resolve the problem, but to no avail. I have also uninstalled and re-installed Photoshop to clear all settings that may have been altered. Nothing helps!

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1 reply

Joely10623436
Community Expert
Community Expert
January 4, 2020

Who said, the Surface Pen was good for Photoshop?

Btw – which version of the Pen do you use and with which version of Photoshop? (…the Wacom Pen/Tools are much more precise)

Digiplay
Known Participant
June 3, 2020

Adobe did.  Multiple times. Starting in 2013/14 with their presentations and enhanced partnership

with Microsoft.