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Zedead
Participant
Jan 16, 2026 11:04 AM UTC
Answered

Modèle IA génératif FLUX et NEO BANANA introuvable

Bonjour à tous,

J'ai un compte avec la suite Adobe complète, j'ai deux licences photoshop d'activées sur deux PC différents.

Sur mon pc portable j'ai bien FLUX comme modèle génératif mais pas sur mon PC principale...

Comme puis je faire pour récupérer FLUC et neo Banana sur l'autre machine s'il vous plait ?

 

Voici les infirmations de mon compte : 

IA générative

 
Crédits restants : 4000/4000
Prochaine réinitialisation : 3 février 2026
 
Merci.
Bonne journée.
D.
Sameer K
Sameer KCorrect answer
Community Manager
Jan 16, 2026 11:48 AM UTC

Hey, @Zedead. Welcome to the Photoshop Community. I'll help you figure this out. I've checked your account and verified that you have an active subscription.

 

However, no usage of Firefly credits is reported. Make sure you are signed in to the Creative Cloud desktop app on both machines with the account you used to log in to the Community.

 

Also, do you use any VPN or antivirus program on the primary machine? 

 

Best,

Sameer K
(Type '@' and type my name to mention me when you reply)

3 replies

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
Jan 16, 2026 11:48 AM UTC

Hey, @Zedead. Welcome to the Photoshop Community. I'll help you figure this out. I've checked your account and verified that you have an active subscription.

 

However, no usage of Firefly credits is reported. Make sure you are signed in to the Creative Cloud desktop app on both machines with the account you used to log in to the Community.

 

Also, do you use any VPN or antivirus program on the primary machine? 

 

Best,

Sameer K
(Type '@' and type my name to mention me when you reply)

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Zedead
ZedeadAuthor
Participant
Jan 16, 2026 12:05 PM UTC

Thank you, problem solved by launching Creative Cloud. I have two versions of Photoshop installed, that's why...

Have a nice day !

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justlearn
Community Expert
Community Expert
Jan 16, 2026 11:45 AM UTC

@Zedead Your Adobe account allows you to be signed in on multiple machines, but only two can be "active" at once. Since you already have them both activated, the models should appear automatically once the software is updated. Just make sure your PC is signed into the same account as the laptop; 

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