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raphaelb43313781
Participant
November 1, 2021
Question

Mouse cursor lag when hover toolbars

  • November 1, 2021
  • 3 replies
  • 4127 views

Hello,

I've encounter a problem in the new version (23), when I use my mouse and hover the different toolbars (the upper and the bars on both sides), many times the mouse cursor seems very laggy.

I use i7-9700K cpu with 2070super gpu, and 32gb ram. All drivers are updated.

    3 replies

    D
    default85w4ys061e67
    Participant
    October 30, 2024

    Just a small reminder that this exact problem still exists in (almost) 2025 with PS 26.0 (Nvidia RTX 4070 Super, driver 565.90)

    B
    beckydreistadt
    Participant
    January 30, 2025

    Problem still exists in 2025 with latest version of Photoshop with a 2080 Ti on a 1440p Asus gsync monitor.

    S
    simons52710075
    Participating Frequently
    July 14, 2022

    The culprit is indeed G-SYNC however G-SYNC should not work for windowed apps like Photoshop if I have following settings enabled:


    If I enable exclusion for Photoshop the real fun starts, for every refresh cycle my monitor changes G-SYNC from off to on.

    Do not do this.


    I dont know if the problem lies with NVIDIA drivers or Photoshop but I would say latter because this was not a problem until recently with the same driver.

      N
      nintenjo
      Known Participant
      May 18, 2023

      Just to confirm that I am still having this issue with PS 24.4.1 and the latest Nvidia studio Driver 531.61 on my RTX 4090.. disabling G-sync for windowed applications did not fix the issue. The only fix was either disable G-sync entirely or disable the Graphic Hardware support in Photoshop preferences, neither are ideal! 😞

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      November 5, 2021

      Hi there,

      Sorry to hear about the mouse cursor lagging. Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

       

      Regards,
      Sahil

      R
      raphaelb43313781Author
      Participant
      November 6, 2021

      Thanks for your reply.

      I've noticed that other adobe programs sometimes have that issue, and I found the reason eventually -

      Apperantly it was an issue with G-sync, when disabling G-sync thing work smoothly.

      So I disable it while working on Adobe programs, and then turn G-sync back.
      But I hope this issue will be addresst by Adobe, I've learned online that it's a common issue with the latest versions of adobe (started around September).

        D
        davids98980608
        Participant
        February 10, 2022

        This fixed it for me.

        With g-sync on, whenever the cursor enters the toolbar on the left or the panels on the right the cursor would drop to (what looks like) 5 fps for a few seconds and my screen would very slightly dim. Disabling g-sync fixes it.

         

        Asus 1440p 144hz monitor.

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