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timster1949
Participant
April 2, 2022
Question

Multiple copies open at once

  • April 2, 2022
  • 1 reply
  • 151 views

When I launch Photoshop CC, multiple copies of the program launch and hose my available computer memory.

This topic has been closed for replies.

1 reply

c.pfaffenbichler
Community Expert
Community Expert
April 3, 2022

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

You could also try uninstalling, running the Cleaner Tool and re-installing. 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1