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roisenp
Known Participant
August 18, 2026
Question

My Photoshop 2025 version picked up some kind of error and I cannot use it so in need options!

  • August 18, 2026
  • 3 replies
  • 35 views

     My Photoshop 2024 was tweaked to include some important steps I wished to include when I set up the “Automate Batch” to save my original tiff and/or jpeg processes files back to their original locations.

    When Photoshop 2025 became available, I check with support and was assured that all the little tweak regarding saving files would be transferred from the 2024 version to the 2025 version.  All three attempts, to install 2025 version FAILED to transfer the tweaks I am so pleased to have in my 2024 version.

    My assumption is that when version 2026 comes out that it will have been improved and I would very much like to try it out.

    However I am wondering if I can delete my 2025 version from my computer and try to update to 2026 from my 2024 version and not from the non-functional 2025 version that currently resides “unused” on my computer.

   The BIG question!!!!   Can I update directly from verion 2024 to version 2026 (without going through version 2025)  OR am I stuck with using version 2024 forever?

 

God Bless and looking forward to some positive solutions.

Paul Roisen

    

    3 replies

    roisenp
    roisenpAuthor
    Known Participant
    August 19, 2026

    I will try that.  Earlier this evening uploaded Photoshop 2026 I fould that my settings did not show a menu that allow for saving both jpeg and tiff files.  I do not remember seeing a checkbox for “migrate” settings however I will try again and pay attention to the the check boxes.

    Paul O. Roisen
    D Fosse
    Community Expert
    Community Expert
    August 18, 2026

    All your settings and preferences are stored in your user account, not in the installed program files. Those two directories are physically and functionally separate. Each version has its own version-specific Settings folder in the user account. 

     

    When Photoshop starts, it loads the full application configuration from this Settings folder.

     

    This is what you need to transfer. You can do that when you update, there’s a checkbox to migrate settings. Also, if you have custom actions and brushes, you should always save them out to .atn and .abr files that you can always easily reload. 

     

    It may in a pinch be possible to copy individual elements from one version’s Settings folder to the other version’s Settings folder, but they might not be entirely compatible, so I would generally not recommend that.

     

    I know you have a Mac, but here’s where it is on Windows just to give you a pointer:

     

    roisenp
    roisenpAuthor
    Known Participant
    August 18, 2026

    Apolgies!!!!

       I forgot to indicate that I own a MacBook Pro M1 with two terabytes of discspace  update to the most recent version of Apple software.   This issue has been ongoing to it likely has nothing to do with the lastest vesion of software.   Thanks again, all. 

    Paul Roisen

    Paul O. Roisen