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Participant
August 20, 2026
Question

My Photoshop keeps automatically closing whenever I try to open it.

  • August 20, 2026
  • 2 replies
  • 24 views

My Photoshop shuts down the second I open it.

    2 replies

    c.pfaffenbichler
    Community Expert
    Community Expert
    August 21, 2026

    What have you done for all-purpose trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/using/preferences.html

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    Community Expert
    August 21, 2026

    Unfortunately you haven't given us any information about your issue and your system. Therefore, all proposed solutions are a look into the crystal ball.

    Please decribe your issure more detailed.

    • What you’re trying to do and which result your’e expected?
    • Describe the steps you’re doing so we can try to reproduce.
    • Which error message do you get? Please post the message word-by-word.
    • What has been changed on your system before the error occur?

    Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI