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Participant
Jan 28, 2026 12:14 AM UTC
Answered

My signature disappeared one day and now cannot upload a new jpg or png to put my signature back in and have saved. Keep getting error message that my files are corrupt. I have macOS Tahoe 26.2.

My signature disappeared one day and now cannot upload a new jpg or png file to put my signature back in and have saved. Keep getting red box error message that my files are corrupt. I have macOS Tahoe 26.2.

    D Fosse
    D FosseCorrect answer
    Community Expert
    Jan 28, 2026 11:02 AM UTC

    If you're getting a message that the file is corrupt, then the file is corrupt. File corruption is always, no exception, caused by hardware failure. Common causes are saving directly to external storage and/or over a network connection (both unsupported), or just a drive about to fail.

    What is the exact message?

    1 reply

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    Jan 28, 2026 11:02 AM UTC

    If you're getting a message that the file is corrupt, then the file is corrupt. File corruption is always, no exception, caused by hardware failure. Common causes are saving directly to external storage and/or over a network connection (both unsupported), or just a drive about to fail.

    What is the exact message?

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