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Known Participant
October 4, 2023
Question

My workspace is not your billboard - enough with the advertisements.

  • October 4, 2023
  • 8 replies
  • 412 views

I open up the creative cloud desktop app: and ads are in my way.

 

 

 

I open up Photoshop, and the same AI ad  or Cloud Storage push over and over no matter how much I say "Maybe Later"

 

I open up the support forums so that I can try to track down or report a bug - a support forum where you've outsourced support to your community - and I get more ads (sorry, "Featured posts") intersperced I shouldn't need an ad-blocker to browse your *Support* forum.

 

 

I really wish y'all would stop using my workspace as your billboard.

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8 replies

Known Participant
November 17, 2023

I'm gonna be honest Kevin, I don't know if it is the same one repeatedly or if I'm getting different ad popups that get in my way while the application is open.

Kevin Stohlmeyer
Community Expert
Community Expert
November 17, 2023

@ThatRobHuman is it still appearing after hitting that?

Known Participant
November 17, 2023

Yes I have.

Kevin Stohlmeyer
Community Expert
Community Expert
November 17, 2023

Have you tried clicking through it at least once to close it out?

Known Participant
November 17, 2023

How do I stop this billboard from showing up whenever I close all my documents or start photoshop?

 

Known Participant
October 5, 2023

I'll be completely honest, Kevin, my feelings towards being billboarded is also colored by the sheer number of camel-back-breaking straw-like worflow-interrupting bugs that I encountered during one seating.

 

I feel like it's justified to not want to be continually be pitched at, or nagged whenever I open Photoshop to get work done when I was able to file 6 bugs in one day. My tolerance for it is inveresely proportionate to the number of those interrupting bugs I encounter. And unfortunately, I see no other mechanism to attempt to express this to adobe but this forum.

Known Participant
October 4, 2023

I think when I've already been ininundated with several generative AI pitches, and it gets in the way of the content that I'm in need of, I'd consider that ad-like noise.

As it turns out that the featured posts can be filtered out, which is simple in desktop, but in mobile the option is obscured as a result of poor design, which is admitedly subjective, and a related to a different issue: the poor user experience of this very forum (inordinate load times. confusing and ineffective use of the back-button, etc), but that's not the hill I'm trying to stand on at the moment.

Kevin Stohlmeyer
Community Expert
Community Expert
October 4, 2023

Hi @ThatRobHuman how do you consider a featured post discussing new features in the latest version of Photoshop on a support forum an "ad"?

Do you know you can disable your Photoshop home screen in Preferences/General - thereby hiding the offensive "ads"?