NEF files won't open in CC

Forum|Forum|9 years ago
January 23, 2017
2 replies
2803 views

My raw files have always opened directly into Photoshop cc but for some reason have suddenly stopped and shows me an error message. I have updated the software, removed and reinstalled, all of my camera raw and drivers are up to date...and still, nothing!

Any suggestions?

Thanks.

This topic has been closed for replies.

Correct answer Terri Stevens

has there been any recent updates to your camera's firmware or the Nikon software. I seem to recall we have had cases in the past of a conflict between ACR and Nikon software. You could try downgrading ACR to a previous version as this could also be a bug in the latest ACR specific to your camera

Camera Raw installer for Adobe Photoshop CC and CS6

c.pfaffenbichler

Community Expert

How did you transfer the RAW files to your computer?

louises13598557Author

Participant

Though ViewNX then Nikon Transfer

c.pfaffenbichler

Community Expert

Can you try copying them from the SD directly with a card-reader?

Terri StevensCorrect answer

Legend

has there been any recent updates to your camera's firmware or the Nikon software. I seem to recall we have had cases in the past of a conflict between ACR and Nikon software. You could try downgrading ACR to a previous version as this could also be a bug in the latest ACR specific to your camera

Camera Raw installer for Adobe Photoshop CC and CS6

louises13598557Author

Participant

Ok, I'll give that a go.

I haven't and firmware updates. I'm really confused as to why it has suddenly stopped working!

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