Neural filter not working - Reviewing previous answers not helpful
Hi - I have just downloaded the lates versions of Photoshop AND Photoshop Beta to my Mac Book Pro running MacOS Sequoia v 15.1.1. I can't get the photo restoration option within the neural filters to work. I Keep getting the "temporarily disabled because of an error" message (which is not helpful at all). Followin some of the related threads, I see that this is one option to pursue. I think I followed the insturctions except I don't know what the "filter models" mentioned in Step 2 refer to. Regardless, restarting Photoshop after deleteing the specified file didn't change the outcome. This is frustrating as I am trying to restore some family pictures. What used to work doesn't work now. Any help is appreciated,
- Restart Photoshop and try again
- Download the filter models again
- Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
- Windows: C:\Users\[username]\AppData\Roaming\Adobe\UXP\
PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData - Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
PHSP/22/Internal/com.adobe.nfp.gallery/PluginData
- Windows: C:\Users\[username]\AppData\Roaming\Adobe\UXP\
- Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
