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Answered

Neural Filters not downloading (PS 22.0.1)

Forum|Forum|5 years ago
November 20, 2020
29 replies
116014 views

I have the latest version of PS. Windwos 10 up-to-date.

The new Neural Filters won't download. When I click on the cloud icon, the download starts, but after a few seconds, the counter goes down instead of up (downloaded MB's) all the way to 0 and then stops.
Rebooted PC, Removed the C:\Users\Hans\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData folder.

All this makes no difference, beaviour stays the same. Please help!

Thanks

[moderator added Ps version to the subject]

Windows

Correct answer double_adobe

This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

Frank_B

Inspiring

.

H

HK-2793515211132sq

Participant

i got the same problem and fixed it , here is the solution:
1- first Go to C/ partion and make a new folder and name it "TEMP"
2- Then click on windows icon and search for Edit the system environmet variables click on it
3- click "environmet variables" above "apply" word
4- this is the important step! in the system variables box scroll down tell u find "TEMP" and "TMP"

5- double click "TEMP" click browse file click temp then temp then open MAKE SURE THE VARIABLE VALUE IS (C:\TEMP\TEMP)
6-double click "TMP" click browse file click temp then temp then open MAKE SURE THE VARIABLE VALUE IS (C:\TEMP\TEMP)

and it should work just fine.

Y

yasha06

Participant

bonjour

j'ai le même problème sur Mac

les filtres ns telechargent pas

S

SuperFurias

Participant

I solved it in a very simple way. I forgot I had added photoshop to the firewall and it wasn't downloading anything, hahahah

H

hamida261349426oqk

Participant

download

P

Pallav5E9A

Participant

I have the latest version of PS. Windwos 11 up-to-date.

The new Neural Filters won't download. When I click on the cloud icon, the download starts, but after a few seconds, the counter goes down instead of up (downloaded MB's) all the way to 0 and then stops.

F

fabiom30756557

Participant

Same problem here , mac mini m1, admin user, mentioned folder does not exist

В

Владимир24158285baaj

Participant

tried it. after trying to download, it says filter is unavailable

alexanderd98507451

Participant

Ive the same Problem on an windows enterprise pc with xeon cpu. To delete thefolders was not succesful. The workaround from https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html#Knownissuesandworkarounds does not work!! adobe what are you doing all the day?

alexanderd98507451

Participant

We have install windows complete new, and it doesn't work. Adobe HELP US!!!!!! NOW!!!

X

x7z9

Participant

Adobe, how about fixing this already???? It's Apr 2022, and I still have the issue that only a few neural filters work! Why am I paying for this software? Do your job.