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Participant
January 7, 2023
Answered

Neural Filters - not working - "we've temporarily disable filter because of an error"

  • January 7, 2023
  • 14 replies
  • 31228 views

Hi 
In PS's latest version Neural Filter > Landscape Mixer isn't working. Whenever I try to add a preset it says "we've temporarily disabled filter because of an error" 

14 replies

TEJAFX
Known Participant
January 14, 2025

Hi My Name is Raviteja Mateti

Iam Using Both Photoshop Stable & BETA Versions

when iam trying to using the neural filters, it was showing "We've temporarly disabled the filter because of an erro " i didn't seen this type of message in past. Please Solve the Problem

Participant
January 13, 2025

Simple solution, just rotate your picture 180 degrees 🙂
...stupid AI

Participant
September 20, 2024

I found out that I had this problem beacuse the GPU was not getting enough power as I had not connected my charger to laptop. I no longer got this error after using neural filter while connected to charging port.

Participant
August 23, 2024

Still a problem in August 2024 - photo restoration filter temorarily disabled.  Just updated to v 25.11.0.

Greg5C17
Participating Frequently
August 23, 2024

At this point I've become so frustrated with the photo restoration filter in PS that i've purchase the Topaz Photo A.I. plug in. I have had Topaz products in the past I wasn't at all happy with but they've come a long way on this technoloty now and it does a clearly better job than PS does.  Their customer service has been exemplary too.

With PS there's not only this stupid warning that comes up which should be saying instead, "PS isn't proplerly enhancing faces in this photo, please turn faical enhancement slider to zero" but there are so many images that it breaks your image up into four distinct quadrants leaving a big "t" shape in the middle of your image. This is super common with low contrast images. 

Adobe - it would be really swell if you got these things sorted out

Participant
August 23, 2024

Thanks for the heads up!  Yikes - $200 for a plug-in?  Adobe should be giving me a $200 credit since their built in AI has errors 🙂

Participant
February 3, 2024

Acabo de comprar el Ps 24 y .cuando activo los neural filters, me sale el mismo mensaje. Me da que no han hecho nada por resolverlo.

Participant
December 13, 2023

Update to this issue. I've been having the same problem across the latest release and beta versions. The same thing on two very different machines.
I don't think this is client side at all.
Out of desperation more than anything else I tried firing up a VPN and watching network traffic. I changed my location to California in the USA - it worked immediately, changed back to APAC region - it failed again with the same unhelpful message. I can now toggle the problem on and off simply by changing geographic location. 
I'm assuming then that this problem is server load or resources?

Participant
December 19, 2023

I would assume a server load issue would only apply to cloud based processing. I am having this problem on both native processing (Photo restoration) and cloud processing nural filters (smart portrait)

JonAshley
Participant
November 12, 2023

Even isolating a single face, the Beta "Photo Restoration" feature is crapping out when attempting to use the "Enhance face" slider at all. It worked on other faces (similarly faded and blurry), but this face confounds the neural filter. Why Adobe?

Participating Frequently
September 2, 2023

I'm getting the same message,  none of the profiles work, will we get a refund ?

Participant
March 30, 2024

I doubt it but I'm going to discontinue my account with them. PS 2024 isn't that great. I like the sky effects but that's about it. Not worth ten$$ a month

 

 

Participant
April 12, 2024

I agree completely! I'll keep my 2022 version to tweak a little if I have to but that's it. 

 

Participant
July 21, 2023

Win 11 system. Requirements r good. 

Every time going into Neural filters, get as far (sometimes) as selecting the filter, in this case was matching style and custom, chose file and amount of style to apply.... zzzzz lag zzz lag some more to get a result of the disabled error. These Neural filters have worked on and off, more off than not w these errors.  Hasn't just been this laptop either - has been multiple (I've upgraded 3x within the last few years) and regardless of how awesome I try to keep up w the 'System Requirements ' and makr similar adjustments within the preferences, the problem is the filters programming itself. Can we FINALLY get some resolution on this directly from Adobe? 

The Wedding Photog
Participating Frequently
March 7, 2024

March 7 2024 - and it still is not resolved. VERY annoying. 

Art Arreola
Participant
June 15, 2023

Hi all, some of the neural filters have been disabled with the same warning message, could you solve your problem? did you tried to contact an Adobe agent? Tech support?

Thanks

Arturo