Neural filters "We've temporarily disabled this filter due to an error"

Forum|Forum|3 years ago
February 25, 2023
13 replies
17850 views

I can use this Neural filter once or twice and then I start getting this error message. Works again a few hours later for one or two images. This question has been asked before and one poster said it was because the user didn't have enough ram. I have enough ram (64gb) and also an 8 gb gpu (but maybe that's the problem?) Any other ideas here. The other thread I found about this didn't help.

Thank you

Windows

Correct answer jon.a.blackman@gmail.com

This has been working for me using the following workaround. Photoshop 24 (v. 25.4.0)

I always start in Lightroom Classic. Not sure if this is necessary, but this is where I crop the photo initially.
in LrC > Photo > Edit in > Edit in Photoshop 2024 > Edit a Copy with Lightroom Adjustments > Edit
In Ps > Filter > Neural Filters...
Click the button on the right for Photo Restoration
If a face is recognized, QUICKLY move Enhance face to 0 and I move Scratch reduction to 50. Each time you move a slider, the message 'Processing on device' will restart. You will only get an error message if a face is recognized and the Enhance face slider is not 0 when the processing completes. You can move the other sliders to process again. Then click OK when you are done.
Go to File > Save, and the enhanced image appears in LrC.
Go to File > Close and complete your editing in LrC.
The steps will be different if you do not use LrC, but the basic concepts should be the same.

Show previous replies

DAW3000

Participant

Same here.

Greg5C17Author

Participating Frequently

Thanks for trying to help but this isn't what's happening. It runs the filter then gives me an error message with no changes at all to the image.

ThePhotoRetoucher

Participating Frequently

If it is the face restore filter then it will only work on one face. Images with now thank one it will fail. Not sure if that helps.

S

Sperkowitz

Participant

LOL, saying thanks in June 2024. Was trying this one an old photo with two face. In order to get this to work move the slider for "enhance face" to the far left (so it's zero). After this, the fiter doesn't disable. Not useful if you want that feature, but useful if you want to remove scratches (like I did). Amazing something like this is known over a year ago and is still an issue.

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