Skip to main content
Participant
January 27, 2026
Question

Neutral filters not downloading Pshop 26 on my mac.

  • January 27, 2026
  • 1 reply
  • 13 views

Neutral filters not downloading Pshop 26 on my mac.

1 reply

Sameer K
Community Manager
Community Manager
January 27, 2026

Hey, @Lillii. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share more details and provide the system information from Photoshop Help > System info. Copy and paste it into a text document, then upload and attach it here.

 

I'll move this to discussions for now. Ensure Photoshop has the required permissions on macOS. Follow the steps shared here: https://adobe.ly/4qJEShR

 

Try these things & let me know the outcomes:

  • Try to redownload the Neural filter library by going to this location:
    MacOS: ~/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/27/Internal/com adoben nfpgallery/PluginData
     
  • Try Photoshop Beta from the Creative Cloud desktop app - the Neural filter models will be downloaded separately.

 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)