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default5r1xubcsqwak
Participating Frequently
March 2, 2025
Question

New AI makes it difficult to make custom edits/ help

  • March 2, 2025
  • 3 replies
  • 364 views

Hi there. Very frustrated and trying to figure out why the new AI assistant will not allow me to select a single column or row. It keeps de-selecting the thing I directly clicked on and asking me what I want to do. Also, it is preventing me from zooming in on the canvas. On another note, I can no longer find the controls that allow the user to change the colors, transparancy, and gradiant in the gradiant panel. Please Adobe, when you make changes like this, why do you need to hide the menus? 

3 replies

D
default5r1xubcsqwakAuthor
Participating Frequently
March 3, 2025

Me, selecting the single column marquee tool with "background layer" active.

The screen shot does not show my cursor after selecting the tool, but I've circled approximately where it is here:

After I click, this row is selected. Why?

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
March 3, 2025

Have you tried unchecking Preferences > Tools > »Show Tooltips« and »Show Rich Tooltips«? 

 

If the Selection or any other operation does not correspond to the actual cursor position I would recommend all-purpose trouble-shooting. 
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

D
default5r1xubcsqwakAuthor
Participating Frequently
March 3, 2025

Ok, I will try this to see if the trouble shooting / reset helps.

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
March 3, 2025

So you are suing the Single Column Marquee Tool? Then what happens exactly? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, Properties Panel, Contextual Task Bar, …) visible? 

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
March 3, 2025

I'm looking for an Ai Assistant and not finding one.  Can you show us a screenshot of what you are seeing?

Is this Photoshop, and not Photoshop Elements? If so, what version?

Any additional information that might help us understand your issue?

 

Thanks.

    D
    default5r1xubcsqwakAuthor
    Participating Frequently
    March 3, 2025

    I mean the "generative workspace" window. Sometimes - not all the time - it just pops up and interferes with what I'm doing. I have *tried* to use it but it never seems to intuitively fill what I want, so I'd rather just disable it. For example, I wanted to fill in a couch leg that got cut off from the picture, and "generative workspace" gave me an iguana.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 3, 2025
    quote

    I mean the "generative workspace" window. Sometimes - not all the time - it just pops up and interferes with what I'm doing. I have *tried* to use it but it never seems to intuitively fill what I want, so I'd rather just disable it. For example, I wanted to fill in a couch leg that got cut off from the picture, and "generative workspace" gave me an iguana.

    Isn’t the Generative Workspace part of Photoshop (Beta) and not of Photoshop? 

    Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Properties, Options Bar, …) visible to illustrate? 

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