roch340370670oe2

Participant

Question

New Photoshop will not let me edit my scans

Forum|Forum|2 years ago
December 4, 2023
3 replies
213 views

Sonoma 14.1.2

Adobe Photoshop Version: 25.2.0 20231121.r.196 12a6c2a arm64

I downloaded the newest Photoshop. BNow when I do a scan, it will not let me edit. For example, when I try to cut a portion of the graphic I get "Photoshiop can't do this - clisk here to fix." When I click I get taken to an Apple System Forum, and I have no idea what the problem is that I have to fix. I appreciate any help you can give me. I have used Photoshop for years but this newest verysion is full of bugs - remember WORD 4 update disaster years ago? This is very similar.

macOS

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Kevin Stohlmeyer

Community Expert

Community Expert

@roch340370670oe2 is your scan plugin intel only - requiring you to run Photoshop in Rosetta mode perhaps?

Community Expert

Community Expert

@roch340370670oe2

In addition to providing your system information as requested:

What file format are your scans?
Are they in a folder where you have read/write permissions? (Try moving one.)
Is the layer a pixel layer or has the PDF been OCR'd?
What are your steps when trying to cut?
Can we see the error message plus the link at Apple that it takes you to?

Jane

Kevin Stohlmeyer

Community Expert

Community Expert

Hi @roch340370670oe2

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.