New Window not showing PRESETS

Question

I was trying to open a New Document in PHOTOSHOP, and the programe locked up.

Once it unfroze, I hit CTRL + N for NEW DOCUMENT, and the window that pops up is smaller, has less options, and doesnt show the presets for different file sizes.

Is this a bug, or did I accidentally hit a button that turned off the PRESETS for a NEW DOCUMENT?

Sameer K · Answer

Hey, @Marcus289578677qjq. Welcome to the Photoshop Community. I'll need more specific info about this and'll help you figure it out. Please share the system info from Photoshop Help > System Info > Copy and paste it into a text document > upload and attach it here.

Does this happen after a specific series of steps?

Try this:

Go to Preferences > General > enable Use legacy 'New document' interface & restart Photoshop.

After relaunching once, go to New Document & restart Photoshop.

Reverse step 1 for the Legacy new document window & restart Photoshop.

Let me know how it goes. Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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