Nie można wczytać planów, Sprawdź połączenie z internetem, AI nie działa

Question

Hello, I have a problem with my Adobe account and AI in Photoshop. I have a 20GB Photography plan, but in Adobe Account there is a message: "Unable to load section. Try again". AI in PS does not work, a message appears "Check your internet connection and try again". Everything except AI works fine, I have all the latest updates via Creative Cloud.

I didn't need AI before so I didn't look for a solution, but now I need it. Please help.
Best regards
Hubert

Sameer K · Answer

Hey, @Hubert_K. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription.

You can try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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