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Bomber33
Inspiring
Nov 12, 2026 2:10 PM UTC
Question

No audio in tutorials.

Hi,

Trying to watch Photoshop tutorials but they don,t have any audio but they run ok apart from the lack of sound.This is in Photoshop28.Speakers on laptop all ok.Any ideas as to why this is please? Thankyou

    6 replies

    Bomber33
    Bomber33Author
    Inspiring
    Nov 13, 2026 5:42 PM UTC

    ​@nik.m  Hi.Thanks for your reply.Whats new under featured is correct.Not much point in having them without audio.The video bit itself also needs to be made bigger so its easier to see.

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    Bomber33
    Bomber33Author
    Inspiring
    Nov 12, 2026 2:51 PM UTC

    Needs audio as they are so small and quick which makes them hard to follow whats going on.Need to be made bigger as well.

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    nik.m
    Community Manager
    Community Manager
    Nov 12, 2026 5:19 PM UTC

    Hi, thanks for reaching out!

    If you're referring to the "What's new" videos under Featured, they're animated videos with no audio. If you're referring to another in-app tutorial under the Featured section, please let me know the topic(s) you're experiencing the audio issue with.


    Thanks,
    Nikunj

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    Ged_Traynor
    Community Expert
    Community Expert
    Nov 12, 2026 2:13 PM UTC

    ​@Bomber33 do you have a link to one of the tutorials that you’re having an issue with

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    Bomber33
    Bomber33Author
    Inspiring
    Nov 12, 2026 2:23 PM UTC

    These tutorials appear on the home page with the heading “Featured” when you first open Photoshop

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    Ged_Traynor
    Community Expert
    Community Expert
    Nov 12, 2026 2:31 PM UTC

    Just checked a few and can confirm there is a sound issue

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