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DanPBPhoto14053041
Inspiring
October 11, 2024
Question

No Auto-Login to Adobe CC/Br after latest update.

  • October 11, 2024
  • 1 reply
  • 344 views

After the latest update toAdobe CC-Br- PsCC, I now have to log in to my Adobe account prior to Bridge being launched on Start-Up(Windows).

Never had to do that!

I am sure it is just an option that isn't checked but I cant find it.

 

A real pain!

 

Any help would be appreciated!

Thanks..

 

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 14, 2024

Hey, @danpbphoto11370066. Welcome to the Photoshop Community. I'll help you figure this out. 

If it is a personal machine, try these steps. Try these workflows & report back with what you find:

 

1- In the Creative Cloud app, press CTRL + ALT + T (Win) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.

 

2- Windows - Press Windows + R to open the Run Window. Type in %temp% and delete files or folders with 'NGL' in their names.

 

3- Restart the computer. Sign in to Creative Cloud again & check if the issue exists.

 

Let us know if the error persists. Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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DanPBPhoto14053041Author
Inspiring
July 10, 2025

Thanks for your reply. Sorry so late in getting back to you. Your initial steps worked fine NOW as of last update, same thing all over agina and NONE of your steps work. The %temp%-NGL had only 1 ngl extension file but has a whole load of text files. Delete those also? No 'ngl"extension on them.

Thanks!

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 12, 2025

that is a late reply.   @Sameer K 

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