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Shay5E48
Participant
August 3, 2021
Question

No pop up windows

  • August 3, 2021
  • 2 replies
  • 2530 views

Hi, I've been having this bug where randomly all pop up windows stop appearing. For example after I do a save as and choose a location, the next dialog box with my compatibility settings doesn't appear. Photoshop acts as if it is visiable so I either have to press ESC or Return though I have no visible pop up box to adjust. Please help. Usually I get it to work again after restarting the computer but I've done that twice now and no luck. Using photoshop 22.4 on Mac Pro tower running Catalina 10.15.7

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2 replies

A
acid_7289
Participant
September 27, 2024

Very annoying issue when popups open outside of the screen and you have no chance to close them so you have to kill Photoshop via Task Manager.

Go to C:\Users\<user>\AppData\Roaming\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings and delete Adobe Photoshop 7.0 Prefs.psp file. It will be recreated on the next start, It will bring all popup windows back.

Good luck!

mauricev77570878
mauricev77570878
Participant
September 27, 2024

Hi Acid_7289, all old issues have been resolved in newer versions (of OSX and PS) and two years later we are experiencing entirely new ones 😉 

I had to giggle getting an automated message in my outlook on this three year old post 😄 

Hopefully no one is using PS 7.0 anymore.

BR, M.

A
acid_7289
Participant
September 27, 2024

Not everybody on the leading edge of Photoshop releases.
I have my machine with Photoshop 7 installed connected to large format printer and use it just to crop and resize images.
Happy giggling! 🙂

S_Gans
Community Expert
S_GansCommunity Expert
Community Expert
August 3, 2021

Are you expecting that window that came up, asking if you wanted to make the file compatible (keep a flattened version within the file)? That's turned off as a preference, now. You can turn it back on at Photoshop>Preferences>File Handling and set Maximize PSD and PSB File Compatiblity to Ask, instead of Always.

 

Adobe Community Expert / Adobe Certified Instructor
S
Shay5E48Author
Participant
August 3, 2021

No, it's ALL pop up windows. That was just an example. I ended up uninstalling and reinstalling photoshop and that fixed the issue so far. Fingers crossed!

mauricev77570878
mauricev77570878
Participant
February 25, 2022

Hi there, I'm running into this issue after upgrading to PS 22.5.3 also on Catalina 10.15.7 .... it's quite frustrating. I un- and reïnstalled the same version which seemingly fixed it... until yesterday when it started not showing any kind of pop-up window again. I quit PS 3 or 4 times, retry retry retry and open files and then do anything and sometimes, also completely random it seems, it just works like normal again. I love the PS dev team for introducing so many new features over the years but they came with an equal amount of new unwanted 'features' (yes, BUGs) as well.... 

 

If for some reason you can't upgrade to the latest osX and the PS of 2-3-4 versions ago Adobe 'service' pretty much leaves you hanging...

 

Like everyone should just have enough money to buy the latest Apple hardware.

 

Anyways, I'm done complaining.... what version of PS are you running currently? 

 

(I didnt attach any screenshots of pop-up windows not showing up 😉 

 

BR

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